In line with our strategy, Business Lease aims to ensure continued mobility of leased company car. Through our regular surveys, we continuously monitor our customers’ satisfaction and look for opportunities to achieve a better level of service. Based on our recent research, we can assist our partners in two important areas:
- service appointment booking
- damage administration
Both areas are important as the proper operation and accurate maintenance of your company car is in our interest. Whether you are a car user, a keeper or a leasing company. We would like to help our partners to manage their business quickly and smoothly.
Business Lease CALL CENTER
| SERVICE APPOINTMENT|
The most important aspect of choosing a service is expertise and quality service. So far, the choice and negotiation has been left to our clients. The service list had to be filtered out of the appropriate services where there was a free appointment or not. In many cases, this involved multiple turns, sometimes hours of consulting on phone. Now our CallCenter staff will do it for you. Choose the three best times for you and our staff will arrange the reparation or maintenance of your car for you.
What do I need to sign in?
Before calling our Call Center, please have the following information ready.
- Date: Select three days for service far apart.
- Plate number and type
- Brief summary of the problem
| DAMAGE ADMINISTRATION |
The accident, road accident unexpectedly hits the driver, you cannot prepare for it. The Call Center team is close to you and can assist you in filing a claim. The accuracy of a claim can even depend on the payment of a claim. It is important to make each step happen in time.
- In the event of a collision between two or more cars, please fill out the European Accident Reporting Form (blue-yellow form) or Online Application and call our Call Center to assist you further.
- If there is no other participant, (a company car was injured while parking), call the call center immediately.
CALL CENTER | INFO +36 1 600 099
Business Lease Call Center:
Monday – Friday 8:30-17:00 Tel: + 36 1 600 0999 / Email: email@example.com
The Call Center will arrange an appointment with the service and then notify you of the booked service time. On request, our staff can arrange a take-away service and a replacement car service.
NOT APPLICABLE TO SEASONAL TIRE CHANGE
With regard to seasonal tire replacement, you can book an appointment online based on your notification email.
ROAD ASSISTANCE AID
If your car breaks down, our emergency assistance service is still available 24 hours a day all week. + 36 886 9288